Shipping policy

Everything is packed by hand in St. Augustine, Florida, by the two of us.

When it ships. Orders leave within 3 business days. If a piece needs a custom crate or a freight quote, we'll email you before that clock starts. You'll get a tracking number the day it goes out.

How it ships. Small and medium pieces go USPS Ground Advantage or UPS Ground, insured for the full purchase price. Brass, glass, instruments and anything with a dial get double-boxed. Framed pieces ship with corner protection and a glass-side-up label the carrier will mostly ignore, which is why they're also wrapped like they're going to sea.

The heavy stuff. Anchors, propellers, large signs, diving helmets and anything else that takes two people to move ship by LTL freight or are picked up in person. The listing says which. Freight is quoted per piece and per address before you commit; if you'd rather arrange your own carrier, that's fine — tell us and we'll have it palletized and ready.

Where we ship. Continental United States. Alaska, Hawaii and international are handled case by case — write to us before ordering and we'll quote it honestly, including duties you'd owe on your end.

Signature. Orders over $250 ship signature-required. If that's a problem for your address, tell us at checkout and we'll work something out.

Local pickup. Free, in St. Augustine, by appointment. Choose pickup at checkout and we'll email you to set a time. Please collect within 7 days unless we've agreed otherwise.

Lost or damaged in transit. Keep the packaging, photograph everything, and write to us within 3 days of delivery. We file the claim. You don't wait on the carrier.